Perth social listening

Social listening in Perth — real insights, local context

Freshdealroute monitors mentions, sentiment and emerging trends across Instagram, Facebook, TikTok, LinkedIn and forums to give Perth brands timely, actionable intelligence.

  • Realtime alerts for reputation risks
  • Competitor benchmarking for WA market
  • Campaign lift and influencer monitoring

Snapshot

1.2M
mentions tracked / mo
98%
coverage across platforms
3h
avg alert latency
AUS
local moderation & support
We combine automated listening with human validation to reduce false positives and surface context relevant to Perth audiences.
dashboard view

Overview — what social listening delivers

From brand health tracking to crisis detection and campaign measurement, our listening services focus on actionable outputs: alerts, tagged insights, trend reports and recommended responses tailored to Perth and national audiences.

Analyst
Maya Reed
Lead Analyst — Social Intelligence

Core features

mentions
Mentions & context

Wide coverage including hashtags, comments, reviews, and public groups with contextual tagging for intent and sentiment.

sentiment
Sentiment & emotion

Machine-assisted sentiment with manual calibration to reduce noise and surface emotionally-relevant content.

influencers
Influencer & trend spotting

Identify local micro-influencers, emerging hashtags, and trending conversations to inform creative and media planning.

How we work

  1. Discovery & keyword definition — localised for Perth WA
  2. Stream setup & baseline reporting
  3. Alerts, tagging and triage
  4. Monthly insights and campaign evaluation
Discovery
We map channels, keywords and audience cohorts to minimise blind spots.
Monitoring
Live dashboards, custom alerts and weekly summaries for stakeholders.
Analysis
Thematic coding, sentiment trends and influence networks explained in plain English.
Action
Recommended responses, content pivots and paid media adjustments tied to insights.
Perth retail case study

A mid-sized retailer used listening to detect a product issue, enabling a corrective campaign and reducing negative mentions by 72% within two weeks.

  • Issue detected via spikes in mentions
  • Influencer amplification managed within 24 hours
  • Sales impact assessed through uplift modelling
case study

FAQ

We cover Instagram, Facebook, TikTok, X, LinkedIn, Reddit, public forums and major review sites relevant to Australia. Coverage expands per brief.

Critical alerts are delivered within minutes; typical alerting windows are 1–3 hours depending on data source and volume.

Yes — we offer local moderation and response services staffed in Australia to align tone and timing with local audiences.

Local insights for Perth teams

Speak with our social intelligence team to tailor monitoring to your brand, products and competitors in Western Australia.